Return and Refund Policy

Skii-High Customs & Candles does not offer refunds or returns unless agreed upon!

All items are customized based on customers request.

If there is an obvious issue related to a customized item, owner and customer will workout a solution that works for both parties.
Customer has 24-48 hours to report an issue.
Items must be returned as is, with no additional damages caused by Skii-High Customs & Candles.
Once issue is reported to Skii-High Customs & Candles, a response via email or text will be sent regarding possible solution and or possible refund or exchange.
Customer will receive a new item or refund within 7 business days ( in case an item needs to be made over)

For additional information email or chat with us during business hours, by using the blue chat box in the bottom right corner.